How can we help?
Contact Refriggaz about an order, certification review, shipping question, product documentation, or a general store inquiry.
For the fastest assistance, include your order number when contacting us. Do not send payment-card information, government identification, or unnecessary sensitive data by email.
Contact options
To be determined
This is not a return address. Returns require prior written authorization.
What to include
Order assistance
- Order number
- Name and email used at checkout
- A short description of the issue
- Photos of the box and product if damaged
Product question
- Refrigerant designation
- Cylinder size
- Equipment type and application
- Documentation or SDS requested
EPA certification verification
Restricted refrigerant orders may require proof of an applicable Section 608 or Section 609 technician certification, or documentation showing that the purchasing employer employs a properly certified technician.
Send only the information requested for verification. Do not provide a Social Security number, payment-card number, driver's license, or unrelated identification.
Review our EPA Requirements & Refrigerant Purchase Policy before placing a restricted order.
When requested, email the credential from the same email address used for the order to support@refriggaz.com and include the order number in the subject line.
Send a message
Email our customer-support team for order assistance, documentation requests, certification review, shipping questions, or general inquiries.
Messages are reviewed on business days. Sending a message does not create a service agreement, confirm product compatibility, approve a return, or guarantee order acceptance.
R-22 Refrigerant
R-1234yf Refrigerant